Terms of Service
Welcome to Pacto Pvt Ltd. By accessing or using our website and services, you agree to comply with and be bound by the following Terms of Service. Please read them carefully before using our site or engaging with our services.
1. Acceptance of Terms
By accessing or using our services, you agree to be legally bound by these Terms. If you do not agree with any part of these terms, you must refrain from using our website or services.
2. Description of Services
Pacto Pvt Ltd provides services including but not limited to:
Import and Export Management
Freight Forwarding and Logistics
Customs Brokerage and Documentation
Trade Finance and Risk Management
Product Sourcing and Global Procurement
Packing, Branding, and Export Packaging
Market Access, Promotion, and Brand Support
All services are subject to change, modification, or discontinuation without prior notice.
3. User Obligations
As a client or user of our services, you agree to:
Provide accurate and up-to-date information
Comply with all applicable local and international trade regulations
Not use our services for unlawful, fraudulent, or harmful activities
Respect the intellectual property and proprietary content of Pacto Pvt Ltd
4. Quotes, Pricing & Payment
All price quotes are subject to verification and final confirmation. Fees for services may vary depending on shipment, destination, regulatory requirements, and third-party charges (e.g., freight, customs, banking fees).
Payment terms will be clearly communicated in writing prior to engagement.
Late payments may incur penalties or delays in service.
All bank transfer charges, taxes, and duties are the responsibility of the client unless agreed otherwise.
5. Shipping, Delivery & Risk
Pacto Pvt Ltd coordinates shipping through trusted logistics partners. However:
Delivery timelines are estimates and may be affected by customs delays, natural events, or third-party issues.
Risk of loss or damage passes to the client upon shipment, unless otherwise stated.
We are not liable for delays or losses caused by carriers, customs, port authorities, or force majeure.
6. Documentation & Compliance
We assist in preparing and submitting all relevant trade documents (invoices, COOs, bills of lading, etc.). However:
Clients are responsible for reviewing and confirming the accuracy of all documents.
Non-compliance with customs regulations due to client misinformation is not the responsibility of Pacto Pvt Ltd.
7. Intellectual Property
All content, branding, designs, and documentation developed by Pacto Pvt Ltd remain the intellectual property of the company unless otherwise assigned. You may not use, reproduce, or distribute our materials without written consent.
8. Limitation of Liability
Pacto Pvt Ltd is not liable for:
Indirect, incidental, or consequential damages
Loss of profits, business opportunities, or goodwill
Delays, damages, or losses caused by third-party service providers, customs, or regulatory agencies
Our liability in any claim is limited to the amount paid for the specific service rendered.
9. Termination
We reserve the right to suspend or terminate service at any time if:
The client violates any part of these Terms
There is misuse of our platform or services
Fraudulent or suspicious activity is detected
10. Governing Law
These Terms are governed by the laws of [Insert Jurisdiction, e.g., Pakistan], and any disputes shall be resolved through courts located in [Insert City or Region].
11. Changes to Terms
We may update these Terms of Service at any time. Clients will be notified of major changes. Continued use of our services indicates acceptance of the updated terms.